We help our clients

Mäd exists at the intersection of people, design, technology, and organizational process. We work with our clients as integrated cross-functional teams to Make It Happen.™

Corporate Strategy.

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

Human-Centered Design.

We start with the needs of the people who use the product and service. Only then do we design delightful user interfaces backed by thoughtful user experiences.

Project Management.

Using our proprietary project management platform, we actively manage and monitor mission-critical projects on behalf of our clients to guarantee success.

Digital Products.

We ship real products. This includes internal and customer-facing web, tablet, and mobile applications with tight integrations to major ERPs and CRMs.

Artificial Intelligence

Leveraging AI, we proactively manage and monitor mission-critical projects on behalf of our clients to guarantee success. Discover how our AI solution can elevate your business to new heights. Learn more.

Generate sales opportunities.

AI identifies potential clients interested in your products and services, delivering a personalized marketing approach to convert leads into customers.

Streamline business processes.

AI automates repetitive tasks like data entry and customer service, helping businesses save time, reduce errors, and free up employees for more strategic work.

Enhance customer service.

AI-powered tools offer 24/7 customer support to improve client satisfaction and loyalty, efficiently resolving issues while reducing service costs.

Make better decisions.

AI swiftly analyzes vast data sets, uncovering patterns and trends for data-driven decision-making in marketing, sales, and product development.

Clients.

We've been fortunate to build long-lasting working relationships with incredible organizations. We have absolutely zero sales people, all our work comes from our reputation.

DQ
12
ILO
29
ITU
30
RMA
31

Results.

As the importance and size of our projects have grown, so has the need for confidentiality. To protect our client's privacy, we no longer publish detailed case studies. However, we can provide broad overviews.

Startup to $100m Exit — A 2-person technology startup came to Mäd with an idea. We developed their brand as well as built their core product. Within 3 years, they grew into a 200-person company and had a $100m+ exit.

Trusted by the Banking Industry — Our banking clients employ over 10,000 people and have millions of customers.  They trust us with their fundamental strategy, brand, and product work to ensure they win.

From Design Sprint to IPO — A conglomerate hired us for a 2-day workshop. Two years later, we are still there, building an innovative multi-million dollar food-delivery business across three countries. The IPO is on the way.

The Firm of Choice for the United Nations — Mäd created the Digital Standards for the United Nations to streamline their digital transformation and drive change. Mäd created the Digital Standards for the United Nations to streamline their digital transformation and drive change.

Reimagining TelecommunicationsWe transformed the operations of a telecommunications provider with over 7m retail customers by redesigning the entire internal workflow experience across half a dozen internal applications. Oh, and we also designed and shipped a brand new customer app that received rave reviews.

The Professional Service Firm for Professional Service FirmsWe've worked with leading software, legal, architectural, and consulting professional service firms across the world. We reimagine their service offerings, upgrade their thought leadership, and catapult sales to the next level. [might want to use the word positioning or repositioning here]

Practice Areas

Global problems require global teams. We have strategically-placed legal entities and a 300sqm studio in Phnom Penh, with individuals working from across the globe. This allows us to work with clients in any timezone.

Financial Institutions

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

NGOs

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

SaaS

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

Professional Service Firms

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

Where we work.

At Mäd, we thrive in a remote work environment, connecting talent worldwide to deliver exceptional digital solutions. Our borderless approach effectively positions us to cater to the rising demand for both private and public sector projects. This ensures we remain agile and responsive to our clients' needs — regardless of their location.
We also have strategically-placed legal entities across the globe.

USA.

651 N Broad St
Suite 206 Middletown,
DE 19709

Singapore.

10 Anson Road #33-07/08
International Plaza
Singapore

Cambodia.

The Loren Maison Building
#40, Street 240,
Phnom Penh 12200

Thailand.

Level 29, 388 Exchange Tower,
Sukhumvit Road, Klongtoey District,
Bangkok 10110

a red button with two white dots on it

Learn about Mäd

a purple and red button with two white circles

Learn about AI

#workwithmad